Privacy Policy

Last Updated: September 2026

1. Introduction

Welcome to BeamConnect FIBERNET. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website or use our Internet, IPTV, and OTT services.

2. The Data We Collect

We may collect, use, store and transfer different kinds of personal data about you, including:

Identity Data: First name, last name, username or similar identifier.
Contact Data: Billing address, installation address, email address, and telephone numbers.
Financial Data: Bank account and payment card details processed securely via our payment gateways.
Technical Data: IP address, MAC address, login data, network telemetry (for troubleshooting VPP/routing issues), and browser type.

3. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

Where we need to perform the contract we are about to enter into or have entered into with you (e.g., providing broadband or ILL services).
Where it is necessary for our legitimate interests (or those of a third party) such as network security and infrastructure management.
Where we need to comply with a legal or regulatory obligation.

4. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

5. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at: